Frequently Asked Questions
About allom
allom is a platform that allows you to easily book video consultations with experts in just a few clicks.
Here's how it works:
1. Discover an expert on our platform and check their availability.
2. Book your session by making the payment when you find a suitable slot.
3. At the scheduled time, you and the expert will receive a reminder to join the face-to-face video session.
4. Ask your questions and get quality personalized advice.
You’ll be surprised at what you can achieve virtually!
Here's how it works:
1. Discover an expert on our platform and check their availability.
2. Book your session by making the payment when you find a suitable slot.
3. At the scheduled time, you and the expert will receive a reminder to join the face-to-face video session.
4. Ask your questions and get quality personalized advice.
You’ll be surprised at what you can achieve virtually!
There are many reasons to book a consultation with an expert.
Get personalized advice tailored to your specific needs.
Whether you want to solve a problem, get a professional opinion, or progress in a particular field, a one-on-one session lets you interact directly with a qualified expert.
Ask specific questions, receive tailored recommendations, and benefit from real-time quality expertise.
It's an effective way to reach your goals quickly and accurately.
Get personalized advice tailored to your specific needs.
Whether you want to solve a problem, get a professional opinion, or progress in a particular field, a one-on-one session lets you interact directly with a qualified expert.
Ask specific questions, receive tailored recommendations, and benefit from real-time quality expertise.
It's an effective way to reach your goals quickly and accurately.
The experts on allom are independent professionals working as consultants, coaches, or freelancers, either independently or within a company.
All experts on allom must provide a business entity to operate.
They are fully responsible for the advice they provide.
All experts on allom must provide a business entity to operate.
They are fully responsible for the advice they provide.
Yes, allom ensures a high level of security by using advanced encryption algorithms for messaging and video calls.
This guarantees the confidentiality and protection of information exchanged between the client and the expert.
Your payments on allom are also fully secure, and all transactions are processed securely to protect your financial information.
This guarantees the confidentiality and protection of information exchanged between the client and the expert.
Your payments on allom are also fully secure, and all transactions are processed securely to protect your financial information.
About Sessions
Booking is simple.
Just select an available slot in the expert's calendar or wait for a personalized quote.
Once the slot is chosen or the quote is accepted, follow the payment instructions to finalize your booking.
Just select an available slot in the expert's calendar or wait for a personalized quote.
Once the slot is chosen or the quote is accepted, follow the payment instructions to finalize your booking.
After booking a session, you will receive a summary email with all the necessary information.
A reminder will also be sent to you on the day of the session.
A member of the allom team may also contact you to confirm the details.
A reminder will also be sent to you on the day of the session.
A member of the allom team may also contact you to confirm the details.
You can book a session for 30 or 60 minutes depending on the expert's availability.
During the booking process, you can choose the duration that suits you best.
A 30-minute session can be enough to accomplish a lot.
If needed, the expert can also send you a personalized quote for a different duration.
During the booking process, you can choose the duration that suits you best.
A 30-minute session can be enough to accomplish a lot.
If needed, the expert can also send you a personalized quote for a different duration.
Sessions only end when both participants leave the call.
If the expert agrees, the session can be extended for free beyond the initial 30 or 60 minutes.
You can also book a new session with this expert or request a personalized quote.
If the expert agrees, the session can be extended for free beyond the initial 30 or 60 minutes.
You can also book a new session with this expert or request a personalized quote.
Yes, of course.
Many clients regularly book sessions with the same expert or consult several experts depending on their needs.
Many clients regularly book sessions with the same expert or consult several experts depending on their needs.
Bookings, cancellations, and refunds
You can cancel a session up to 24 hours before the scheduled time and receive a partial refund.
To reschedule a session, click "Edit" in the "Consultations" tab and propose a new time to the expert.
The expert can accept, decline, or suggest another slot.
To reschedule a session, click "Edit" in the "Consultations" tab and propose a new time to the expert.
The expert can accept, decline, or suggest another slot.
If you wish to cancel a session, you can do so up to 24 hours before the session time and receive an 85% refund of the amount paid.
No refund is possible in case of absence from a booked session.
If the expert cancels or does not show up, you will be fully refunded.
No refund is possible in case of absence from a booked session.
If the expert cancels or does not show up, you will be fully refunded.
Yes, the expert can send you a personalized quote with flexible times via the platform's messaging system.
Some experts are in high demand.
You can either wait for new slots to be added or request a personalized quote via secure messaging.
You can either wait for new slots to be added or request a personalized quote via secure messaging.
Fees and Experts
Yes, allom charges a 15% fee on the amount paid by the client to ensure the smooth operation of the platform.
This amount is deducted from the expert's remuneration.
This amount is deducted from the expert's remuneration.
To become an expert on allom, sign up and access your profile area to fill in your professional information.
You must have a registered business to offer consulting, coaching, or advisory services on the platform.
Make sure you have your company registration number and business information ready.
You must have a registered business to offer consulting, coaching, or advisory services on the platform.
Make sure you have your company registration number and business information ready.